Registration

2. When do I need to decide on the participation mode?

There will be two different types of participation mode for the 2025 conference: in- person and online. Please note that you need to decide on your participation mode during the registration and prior to the ticket purchase!

Due to different VAT regulations, a change from in-person to online-only or vice versa, will result in a cancellation and new ticket purchase. Please note that deadlines for different fees and cancellation dates do apply.

Please note that we cannot do any name changes on the individual registration. If you cannot attend the conference you will have to cancel your registration (all according deadlines apply) and a new registration needs to be issued. See point 6 for more information.

3. What is covered by the registration fee?

For in-person participation, the fee above gives you access to both, the in-person conference and the virtual conference platform.

At the in-person conference

• Admission to all scientific sessions, exhibition and networking mixer
• Coffee/tea during breaks from Saturday, May 24 to Tuesday, May 27, 2025

Virtual Conference Platform

• Access to interactive online live-streamed sessions through the virtual conference platform
• Access to recorded on-demand sessions through the virtual conference platform until 6 months after the conference
• Accesss to digital posters
• Access through the virtual platform to corporate satellites or sponsor content, if available.

If you opt for an online-only participation, you will have access only to the virtual conference platform with the services listed above.

4. Payment modalities

Payment of registration fees, must be made in EURO through one of the following options:

• Credit Card: Mastercard, Visa
• Bank Transfer to the conference organisers’ bank account. The option to select bank transfer as your preferred payment method will only be available until May 06, 2025. After this day, only credit card payments are accepted. If we have not received your bank transfer payment by May 13, 2025, we cannot guarantee access to the venue or virtual conference platform. Alternatively, you always have the option to pay via credit card. To do this, access the registration platform and click on the menu option “Bookings”. Click on the green button “Pay” to pay with your credit card.

Payments need to be made without charges to the beneficiary. Clearly state the registration number, payment order number and delegate’s name when processing the transaction. If these are not stated, the ESHG Conference office will return the money and you will need to transfer the amount again.

Important: The reduced and regular registration fees are only applicable if the respective fee has also been paid to the conference account before the according deadline.

Please note that cash payments will NOT be possible on site!

5. I need an invoice for my registration fee. How do I get it?

Step 1: Registration is necessary

Access the Registration Form and follow the steps to register for the meeting. You will have the possiblity to enter an Invoice Address, different from your personal one (e.g. your university, institution, a company, etc) and a VAT number, if applicable. Please note: if you need to change your invoice address after you have completed the registration process and the invoice has been already issued, the conference organizer reserves the right to charge an additional fee due to the manual work attached to this process.

Step 2: Payment Step

Payment by credit card: Once the credit card payment has been processed, an invoice will be automatically generated as pdf and sent to you by email.

Payment by bank transfer: By choosing “Bank transfer” as means of payment, a so-called “Purchase Order” (P.O.) will be generated as pdf and sent to you by email. This purchase order is a very common document accepted as payment request by institutions all over the world. Once we have received the payment by bank transfer, an invoice will be automatically generated as pdf and sent to you by email.
Note that even if you chose “Bank transfer” initially, you may still come back and change the payment methods to credit card in the tab “Bookings”.

Please note that for tax reasons, it is not possible to issue an invoice before the registration and a payment have been received.

6. Cancellations and refunds

Notice of cancellation (e.g. in case of sickness, lack of funding or any other personal reasons) must be made in writing by e-mail  to the ESHG Conference organisers: conference@eshg.org

The notification must include all relevant information regarding the bank account to which a possible refund may be remitted. The cancellation will not be effective until a written acknowledgement from the ESHG Conference organisers is received. Please note that a refund will only be made to the person acquiring a ticket and not to the named delegate if different from the original buyer.

Please note that we cannot do any name changes on the individual registration. If you cannot attend the conference you will have to cancel your registration (all according deadlines apply) and a new registration needs to be issued.

Registration fees may be refunded if written cancellation if received as follows:

– until April 10, 2025                                      75% refund
– between April 11-May 08, 2025               25% refund
– as of May 09, 2025                                         no refund

The date of the email receipt will be the basis for considering refunds. Please indicate your bank details on your written cancellation. Refunds will be made after the conference.

No refunds will be granted for unattended events or early termination of attendance, in case of cancellation of speakers or any other incidents during the conference, which are beyond the control of the conference organisers. By registering to the ESHG 2025, delegates agree that neither the organising committee nor the conference organisers assume any liability whatsoever. Delegates are requested to make their own arrangements for health and travel insurance. The conference fee does not include insurance. Cancellations made after the deadline (May 8, 2025) cannot be refunded for any reason.

7. Participants from Lower & Middle Income Countries

Participants from low & middle income countries qualify for reduced registration fees. Check below if you qualify:

8. Press Registration

9. Accompanying Persons

Based on European compliance regulations, the ESHG Conference is only accessible to professionals, industry representatives and other stakeholders in the area of human genetics. It is not possible to purchase any accompanying tickets for non-healthcare professionals or children.

10. Information on Lunch Bags

Lunch bags needed to be pre-ordered and paid online. Orders will not be refunded in case in-person attendance is not possible or lunch bags are not collected onsite.

Menu options will follow soon.

Please take care of your lunch vouchers on site. They will be printed together with your badge. If you lose them, we cannot hand them out again to you due to reasons of fraud. So please bring them with you on each according day and do not lose them.

11. Networking Evening

The networking evening is a great opportunity to meet with friends and colleagues from around the world in a relaxed atmosphere, enjoying the charm and fascination of Milan.

Tickets need to be purchased separately during the registration process. Please note that the number of tickets is limited and will be sold on a first-come-first-serve basis.

12. Confirmation of Registration

All delegates will receive written confirmation of registration by e-mail when the registration form has been submitted and the payment has been credited to the conference account.

13. Registration schedule